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Complaints

Procedures to File a Complaint:
Tiffany Egan, Director – Benefits and Risk Management(310) 680-4828
(310) 680-5133 Fax
tiffany.egan@inglewoodusd.com

 

Reasons to File:
  • Failure to comply with State or Federal programs Complaints Educational Equity complaints (unlawful discrimination, harassment, intimidation, or bullying of a protected group)
  • Complaints regarding unlawful pupil fees
  • Federal & State Categorical Aid Programs
  • Local Control Funding Formula (LCFF)
 
Guidelines and How to File:
  • Submit a Written Letter of Complaint outlining the charges to the Director of Categorical Programs. Form - C (English) & Form C (Spanish)
Procedimientos Uniformes de Quejas!
Razones para presentar:
 
  • Incumplimiento de los programas estatales o federales Quejas de equidad educativa (discriminación ilegal, acoso, intimidación o intimidación de un grupo protegido)
  • Quejas relativas a las tasas ilegales de los alumnos
  • Programas de Ayuda Categórica Federal y Estatal
  • Fórmula de financiación de control local (LCFF)
 Directrices y cómo presentar:
  • Presentar una carta de queja escrita en la que se describan los cargos al Director de Programas Categóricos. Formulario E (Inglés) y Formulario E (Español)
Process:
  • Director of Categorical Programs, Lourdes Hale, will log the complaint and forward it to the Chief Academic Officer, Bernadette Lucas: possible mediation
  • Investigative meeting or other investigative processes will occur
  • Written report and decision sent to the complainant, County Administrator and Director of Categorical Programs (within 60 days)
  • Timelines and Appeals Process are outlined in the BP 1312.3 and AR 1312.3.
 
Read the UCP Brochure (in English) or (in Spanish). The policies can be found here.
Uniform Complaint Procedures - Annual Notice 2019-2020
 
The UCP complaints concerning particular programs or activities in which we receive state or federal funding. A UCP complaint is a written and signed statement by a complainant alleging a violation of federal or state laws or regulations, which may include an allegation of unlawful discrimination, harassment, intimidation, bullying or charging pupil fees for participation in an educational activity or non-compliance with the requirements of our LCAP.

A complainant is any individual, including a person's duly authorized representative or an interested third party, public agency, or organization who files a written complaint alleging violation of federal or state laws or regulations, including allegations of unlawful discrimination, harassment, intimidation, bullying and non-compliance with laws relating to pupil fees or non-compliance with the requirements of our LCAP.

Procedimientos Uniformes de Quejas - Aviso Anual 2019-2020

 

Las quejas de UCP relacionadas con programas o actividades particulares en los que recibimos fondos estatales o federales. Una queja de UCP es una declaración escrita y firmada por un reclamante que alega una violación de las leyes o regulaciones federales o estatales, que puede incluir una denuncia de discriminación ilegal, acoso, intimidación, intimidación o cobro de cuotas de los alumnos por participación en una actividad educativa o incumplimiento de los requisitos de nuestra LCAP.


Un reclamante es cualquier individuo, incluyendo el representante debidamente autorizado de una persona o un tercero interesado, agencia pública u organización que presenta una queja por escrito alegando violación de las leyes o regulaciones federales o estatales, incluyendo discriminación ilegal, acoso, intimidación, intimidación e incumplimiento de las leyes relativas a las cuotas de los alumnos o el incumplimiento de los requisitos de nuestra LCAP.

 

Policy: Complaints Concerning School Employees
 
Consultation Before Filing:
Hedieh Khajav, Chief Human Resources Officer hedieh.khajavi@inglewoodusd.com

 

Process:

  • Director of  Certificated Personnel will log the complaint and forward it to the appropriate Human Resources (HR) Administrator
  • Meeting with HR Admin
  • Investigation by HR Admin
  • Report of findings sent to the Executive Director of Human Resources for final decision
  • Written report and decision sent to the complainant, Superintendent and Director of Certificated Personnel
  • Timelines and Appeals Process are outlined in the BP 1312.1, 4031, 4144 and 4031 Policy and Rule and Regulation
 
Reasons to File:
  • Employee operating outside their authority
  • Lack of good judgment
  • Inappropriate behavior
  • Professional performance issues

Guidelines and How to File:
  • Verbal or written complaints must have first been reviewed by the employee’s supervisor in an attempt to resolve the issues. They are confidential.
  • If unresolved: submit a Written Letter of Complaint to the Director of Certificated Personnel. Form C (English), Form C (Spanish)
 

Policy: Williams Uniform Complaint Procedures

Reasons to File:
  • Textbooks and instructional materials
  • Teacher Vacancy or Misassignment
  • Facilities
  • High School Exit Exam Intensive Instruction Services

Guidelines and How to File:
  • Submit an Official Williams Complaint Form D (English) or Form D (Spanish) to the Chief of Staff, form provided under Rule and Regulation E 1312.4

Política: Procedimientos Uniformes de Quejas de Williams

 

Consulta antes de la presentación:

Razones para presentar:
  • Libros de texto y materiales didácticos
  • Vacante o Asignación de Maestros
  • Instalaciones
  • Examen de salida de la escuela secundaria Servicios intensivos de instrucción
 Directrices y cómo presentar:
  • Presentar un Formulario Oficial de Quejas de Williams (Inglés) o Formulario D (Español) al Jefe de Gabinete, formulario proporcionado en virtud de la Regla y Reglamento E 1312.4

 

Policy: Complaints Questioning Instructional Programs and Supporting Operations

Process:
  • Administration will log the complaint and initiate an investigation
  • A response letter of findings will be sent to the complainant and involved parties
  • All Williams Complaints received are required to be publicly submitted to the Board or Education and County Supt of Schools
  • Timelines and Appeals Process are outlined in the 1312.4 Policy and Rule and Regulation
 
Site Assurance of Compliance:
  • English and Spanish versions of the following:
  • Williams Notice must be posted in every  K-12 Classroom.
  • CAHSEE Notice Must be posted in the office of schools serving grades 10-12
 
Consultation Before Filing:
  • K-12 General Education
  • K-12 Charter Schools, Special Education 504 & Student Discipline, Chief Academic Officer (310) 419-2724
     
 
Reasons to File:
  • Instructional Content/Techniques
  • Ineffective Programs
 
Guidelines and How to File:
  • Verbal or written complaints must have first been reviewed by teacher, principal, the supervisor or other appropriate administrators in an attempt to resolve
  • Submit an official Form to Bernadette Lucas, Chief Academic Officer. Form E (English), Form E (Spanish)
Política: Quejas cuestionando programas de instrucción y operaciones de apoyo
Proceso:
  • Registrará la queja e iniciará una investigación
  • Se enviará una carta de respuesta de las conclusiones al reclamante y a las partes involucradas
  • Todas las Quejas de Williams recibidas deben ser presentadas públicamente a la Junta o Educación y al Supt del Condado de las Escuelas
  • Los plazos y el proceso de apelación se describen en la Política y Regla y Regulación 1312.4
 
Garantía de Cumplimiento del Sitio:
  • Versiones en inglés y español de lo siguiente:
  • Williams Notice debe publicarse en cada Aula K-12.
  • Aviso de CAHSEE debe ser publicado en la oficina de escuelas que sirven a los grados 10-12
 
Consulta antes de la presentación:
  • Educación General K-12
  • Escuelas Chárter K-12, Educación Especial 504 y Disciplina Estudiantil, Director Académico (310) 419-2724
 
Razones para presentar:
  • Contenido instructivo/Técnicas
  • Programas ineficaces
 
Directrices y cómo presentar:
  • Las quejas verbales o escritas deben haber sido revisadas primero por el maestro, director, el supervisor u otros administradores apropiados en un intento de resolver
  • Envíe un formulario oficial a Bernadette Lucas, Directora Académica. Formulario E (Inglés), Formulario E (Español
For Special Education Complaints: Contact: 310-419-2775 ex. 3029 or The California Department of Education Special Education Division 515 L Street, Suite 270 Sacramento, CA 95814 Fax: 916-327-3516
 
Process:
  • Director of Categorical Programs will log the complaint and forward it to the 1312.2 Hearing Officer
  • Hearing Officer will convene a hearing panel
  • Panel’s recommendation report is sent to the Supt to render a decision
  • Supt prepares written decision to be sent to all parties involved in the review process and the Director of Categorical Programs
  • Timelines and Appeals Process are outlined in the 1312.1 Policy and Administrative Regulation.
 
A copy of your parent rights and responsibilities is available through the SW SELPA, 310-944-3217, or at the Special Education Office.More information on special education complaints can be found here. Review the California Department of Education’s complaint resolution process. Form

Quejas de Educación Especial: Contacto: 310-419-2775 ex. 3029 o la División de Educación Especial del Departamento de Educación de California 515 L Street, Suite 270 Sacramento, CA 95814 Fax: 916-327-3516.

Proceso:

  • Director de Programas Categóricos registrará la queja y la remitirá al Oficial de Audiencias 1312.2
  • El oficial de audiencias convocará un panel de audiencias
  • El informe de recomendación del Grupo Especial se envía al Supt para
  • Supt prepara la decisión escrita que se enviará a todas las partes involucradas en el proceso de revisión y al Director de Programas Categóricos
  • Los plazos y el proceso de apelación se describen en el Reglamento De Política y Administrativo 1312.1.

 

Una copia de sus derechos y responsabilidades de los padres está disponible a través del SW SELPA, 310-944-3217,o en la Oficina de Educación Especial.

Puede encontrar más información sobre las quejas de educación especial aquí. Revise el proceso de resolución de quejas del Departamento de Educación de California. Forma